Description

The Xiaomi Smart Camera C500 Pro is a 5MP pan-tilt camera for the home that records what Xiaomi calls 3K, a resolution of up to 2960×1666. Two motors turn the lens 360° horizontally and 114° vertically, so one camera can cover a whole living room. It connects over 2.4GHz or 5GHz Wi-Fi, detects people, pets, loud noises and a crying baby locally, and has a physical shield that covers the lens when you want privacy.

Xiaomi Smart Camera C500 Pro white pan-tilt home security camera

Xiaomi Smart Camera C500 Pro Picture: 5MP and 3K

Xiaomi defines 3K on this camera as a resolution of up to 2960×1666 from a 5MP sensor, with H.265 encoding to keep file sizes down. More pixels make it easier to recognise a face or read a label when you zoom into a recording later, which is usually when footage matters.

For low light, Xiaomi lists a built-in infrared illuminator for night vision, an ultra-low-light colour mode and an HDR mode for rooms with a bright window behind the subject. Xiaomi does not publish the lens field of view or aperture for the Xiaomi Smart Camera C500 Pro.

360° Pan and 114° Tilt

A dual-motor pan-tilt mechanism turns the camera 360° horizontally and 114° vertically, controlled from the Mi Home / Xiaomi Home app. Instead of a static wide-angle lens that sees one wall, the Xiaomi Smart Camera C500 Pro can look at the door, then the sofa, then the play area. With local human detection switched on, it can also follow a person’s movement across the room.

AI Detection That Runs on the Camera

Xiaomi lists local pet detection, local human detection with tracking, primary-area detection, loud-noise detection and crying-baby detection. Local means the analysis runs on the camera rather than relying only on the cloud. Xiaomi adds that detection results can vary with the camera’s environment, so lighting and placement still affect accuracy.

Primary-area detection lets you mark the part of the frame you care about, such as a front door, so you get fewer alerts from a TV screen or a ceiling fan elsewhere in the room.

Two-Way Audio and Smart Home

A high-power speaker and microphone allow two-way voice calls, which Xiaomi notes are started from the Mi Home / Xiaomi Home app; you cannot call out from the camera itself. The Xiaomi Smart Camera C500 Pro also works with Amazon Alexa and Google Assistant on compatible devices, though Google Assistant is not available in every language and country.

Privacy and Storage

An MJA1 security chip with its own private key and certificate protects the device’s identity, data is encrypted in transit, and cloud video uses AES-128 encryption. The lens shield is physical: the lens rotates up and is covered, so there is no doubt about whether it is recording.

Recordings go to a microSD card from 8GB to 256GB (sold separately), to a NAS, or to the cloud. Xiaomi’s app includes a 3-month, 7-day rolling video storage service; after that, longer cloud storage needs a paid membership.

Who This Is Not For

Skip the Xiaomi Smart Camera C500 Pro if you need a camera for outdoor walls: it is a tabletop and wall-mounted home camera with an operating range of -10°C to 45°C, and Xiaomi publishes no water resistance rating. No microSD card is included, and long-term cloud storage is a paid service.

Two-way talk is app-only, and Xiaomi’s in-box list names a power cable and wall-mounting kit but does not list a wall adapter; the camera needs a 5V⎓2A supply. The lens field of view and aperture are not published.

Order the Xiaomi Smart Camera C500 Pro in the UAE

Delivery covers all seven emirates within 3 business days and is free on orders from AED 300. You can return a defective or non-matching camera within 14 days, and please tell us about any shipping damage within 48 hours. The camera comes with a 1-year warranty from Totot.

Technical Specifications

  • Model: Xiaomi Smart Camera C500 Pro, MJSXJ16CM
  • Resolution: 5MP, 3K up to 2960 × 1666
  • Video encoding: H.265
  • Pan / tilt: 360° horizontal, 114° vertical (dual motor)
  • Night vision: Built-in infrared illuminator; ultra-low-light colour mode; HDR mode
  • AI detection: Local human detection with tracking, local pet detection, primary-area, loud-noise and crying-baby detection
  • Audio: Two-way voice via the Mi Home / Xiaomi Home app, high-power speaker
  • Wireless: Wi-Fi IEEE 802.11a/b/g/n, 2.4GHz and 5GHz; Bluetooth 5.2
  • Storage: microSD 8GB–256GB (not included), NAS, cloud (3-month 7-day rolling included; longer storage paid)
  • Security: MJA1 security chip, encrypted transmission, AES-128 cloud encryption, physical lens shield
  • Smart home: Amazon Alexa, Google Assistant (compatible devices required)
  • Power input: 5V⎓2A
  • Dimensions: 78 × 78 × 124 mm
  • Weight: 301g
  • Operating temperature: -10°C to 45°C
  • Colour: White
  • In the box: Camera, power cable, wall-mounting accessories, user manual
  • Not published: Field of view, aperture, sensor model
  • Warranty: 1-year warranty from Totot

Specifications are taken from Xiaomi’s official global product and specification pages. Full details are published on the Xiaomi Smart Camera C500 Pro specifications page on mi.com.

FAQ

What resolution does the Xiaomi Smart Camera C500 Pro record?

2960×1666 at most, which Xiaomi calls 3K, from a 5MP sensor with H.265 encoding.

How far does it rotate?

360° horizontally and 114° vertically, using two motors controlled from the app.

Is a memory card included?

No. It accepts microSD cards from 8GB to 256GB, sold separately, and also supports NAS and cloud storage.

Does it work on 5GHz Wi-Fi?

Yes. It supports both 2.4GHz and 5GHz Wi-Fi.

Can I talk through the camera?

Yes. Two-way voice calls are started from the Mi Home / Xiaomi Home app; you cannot call from the camera itself.

Does it work with Alexa and Google Assistant?

Yes, with compatible Alexa or Google Assistant devices, although Google Assistant is not available in every language and country.

Can I use it outdoors?

No. Xiaomi publishes no water resistance rating and an operating range of -10°C to 45°C, so it belongs indoors.

How long is delivery in the UAE?

Up to 3 business days to any emirate, free from AED 300; the fee for smaller orders appears at checkout.

Browse more in our Security and Surveillance range. Every order from Totot carries a 1-year warranty covering manufacturing defects, with our 14-day return policy for defective or non-compliant items, and nationwide UAE delivery.

Additional Information
Weight0.301 kg
Dimensions8 × 8 × 11 cm
EAN-13
6941812748244
Reviews

Reviews

There are no reviews yet

Be the first to review “Xiaomi Smart Camera C500 Pro – 3K 5MP Pan-Tilt Home Security Camera, 360° Horizontal / 114° Vertical, Dual-Band Wi-Fi, AI Human & Pet Detection, Two-Way Audio, Privacy Shield”

Please complete all the fields below to tell us about your experience with this product.

Shipping & Returns & Customs Details

🚚 Shipping — Flat & Fast

  • 10 AED flat for any order — FREE on orders of 300 AED or more.
  • Order before 10 PM GST → processed within 24h, delivered by Aramex in up to 3 business days anywhere in the UAE.
  • Live tracking link by email/WhatsApp. Full Shipping Policy

↩️ 14-Day Returns

  • Our fault (defective / wrong / not as described / counterfeit): FREE return + 100% refund including shipping.
  • Change of mind: accepted within 14 days (unused, original packaging) — the customer bears the return shipping cost, and we deduct the original delivery cost (even if shipping was free) plus the payment-gateway fee for card, Tabby or Tamara payments (cash on delivery: delivery cost only) — this also applies to refused or unopened parcels.
  • Returns are inspected by our quality team; if a return is rejected (used / missing parts), the item is shipped back to you at your expense.
  • Damaged on arrival? Report within 48 hours with a photo. Full Return & Refund Policy

💸 Refund Timing

  • Cards: we process within 2 business days of approval; your bank posts it within 5–14 days.
  • COD: bank transfer (IBAN) within 3–5 business days after inspection.
  • Tabby / Tamara: per the provider’s refund policy (plan cancelled or adjusted).
  • All refunds include 5% UAE VAT.

🛡️ 1-Year Totot Warranty

Every product is covered for a full year against manufacturing defects — free Aramex collection and resolution within 7 business days of inspection. Deliberate damage is not covered (specialist inspection team). Full Warranty Policy

🇦🇪 Customs & Taxes

We ship within the UAE only — no customs duties apply. All prices already include 5% UAE VAT; the checkout total is exactly what you pay.

Updated: October 2026 • Questions? WhatsApp +971 50 242 8213 (9 AM–11 PM GST daily) • support@totot.ae

Q & A

Q & A

Ask a question
You must be logged in to ask a question Log In
There are no questions yet