Description

The Hicon HZB-16AL Smart Ice Maker is a compact countertop ice maker in white. You pour water into its built-in tank, switch it on from the control panel on top, and the machine freezes the water into ice that collects in a basket under the hinged, see-through lid. An air vent on the side lets the cooling system release heat, so the unit needs a little space around it. Hicon publishes no official product page or specification sheet for this model, so only what the unit visibly is and does is described. Rated voltage in particular is not published, which matters in the UAE: read the label on the back before plugging it in.

Hicon HZB-16AL Smart Ice Maker

What the Hicon HZB-16AL Smart Ice Maker does

A countertop ice maker makes ice on demand without a freezer. The Hicon HZB-16AL Smart Ice Maker holds water in an internal tank, cools it inside the machine and drops the finished ice into a basket you can see through the lid. It is useful when the freezer’s ice trays cannot keep up, for a family gathering, a majlis, a summer barbecue on the balcony, or simply for cold drinks through a hot day. Because it is a plug-in appliance with its own cooling system, it can sit on a kitchen counter, a pantry shelf or a bar cart near a socket, and you only need to top up the water.

Hicon HZB-16AL Smart Ice Maker

The basket stores ice, it does not freeze it

Hicon does not state that the ice basket of the Hicon HZB-16AL Smart Ice Maker is refrigerated, and in countertop ice makers the basket is normally storage only. In practice, ice left in the basket slowly melts in a warm kitchen. The best routine is to start the machine some time before you need ice, then move the ice you want to keep into a freezer bag or box. Leaving the machine running all day in the hope of a stockpile wastes electricity, because melting ice simply has to be frozen again. In a UAE kitchen this matters more than in a cooler climate.

Hicon HZB-16AL Smart Ice Maker

Voltage: check the label before first use

This is the most important point for the Hicon HZB-16AL Smart Ice Maker. Hicon does not publish the rated voltage, and listings for this model come from markets that use different mains voltages. UAE sockets supply 220-240 V. Before plugging the machine in, look at the rating label on the back or underneath and confirm that it reads 220-240 V. If the label shows 110-120 V only, do not plug it into a UAE socket directly, because that can damage the compressor and is a safety risk. If you have any doubt about the label, contact us before use rather than after.

Hicon HZB-16AL Smart Ice Maker

Setting it up

Unpack the Hicon HZB-16AL Smart Ice Maker and let it stand upright for a while before the first start; appliances with a cooling system should not be switched on straight after being tilted in transport. Place it on a level, stable surface with free space around the side vent so warm air can escape. Wash the basket and rinse the tank with clean water, then fill with drinking water up to the marked level. Use the control panel to start it. Hicon does not publish an official cycle time, ice output per day or cube-size settings for this model, so the first few cycles are the best way to learn how it behaves in your kitchen.

Hicon HZB-16AL Smart Ice Maker

Cleaning and care

Empty the water tank and the basket when the Hicon HZB-16AL Smart Ice Maker will not be used for a day or more, and leave the lid open for a while so the inside dries. Standing water in any ice maker can start to smell or grow film, and that passes into the ice. Wipe the inside with a soft cloth and a mild solution of water and a little vinegar or lemon from time to time, then rinse with clean water. Use filtered or bottled drinking water where possible, since hard tap water leaves mineral scale. Unplug the machine before any cleaning, and never pour water over the control panel or into the side vent.

Hicon HZB-16AL Smart Ice Maker

Who This Is Not For

The Hicon HZB-16AL Smart Ice Maker is not for anyone who needs a confirmed specification: Hicon publishes no official spec sheet, so tank size, power, ice output, noise level and cube settings are not confirmed. It is not a freezer and does not keep ice frozen in the basket. It must not be used on UAE mains if its rating label shows 110-120 V only. It also needs regular emptying and cleaning, and space around its side vent.

Ordering from Totot

Totot sells the Hicon HZB-16AL Smart Ice Maker brand-new and genuine in its sealed box, backed by a 1-year warranty from Totot. We deliver UAE-wide in up to 3 business days, and delivery is free on orders from AED 300, with cash on delivery or instalments via Tabby and Tamara. Items that arrive defective or not as ordered can be returned within 14 days, and any shipping damage should be reported within 48 hours of delivery. Browse more in our Home Essentials range, or see the full Home & Kitchen collection.

Hicon HZB-16AL Smart Ice Maker
Hicon HZB-16AL Smart Ice Maker
Hicon HZB-16AL Smart Ice Maker

Hicon HZB-16AL Smart Ice Maker Specifications

  • Type: Countertop ice maker with built-in water tank
  • Brand: Hicon (no official spec page published)
  • Model on listing: HZB-16AL
  • Lid: Hinged lid with see-through window
  • Controls: Control panel on top
  • Ventilation: Air vent on the side
  • Colour: White
  • Rated voltage: Not published by the maker; check the label on the unit (UAE mains is 220-240 V)
  • Warranty: 1-year warranty from Totot

Hicon HZB-16AL Smart Ice Maker FAQ

Does the Hicon HZB-16AL Smart Ice Maker work on UAE power?

Hicon does not publish the rated voltage, so check the label on the unit: it must read 220-240 V for UAE sockets.

Does the basket keep ice frozen?

No. Hicon does not state that the basket is refrigerated, so move ice to a freezer to keep it.

How much ice does it make per day?

Hicon does not publish an official daily output for this model, so we do not quote one.

What water should I use?

Clean drinking water, filtered or bottled where possible, to reduce mineral scale.

Can I switch it on right after delivery?

No. Let it stand upright for a while first, as with any appliance that has a cooling system.

Is it genuine?

Yes. We sell this ice maker new in its retail box under the Hicon name.

How long does delivery take?

No more than 3 business days to any emirate, free from AED 300; the live fee for your order appears at checkout.

Additional Information
Weight8 kg
Dimensions32 × 28 × 38 cm
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Shipping & Returns & Customs Details

🚚 Shipping — Flat & Fast

  • 10 AED flat for any order — FREE on orders of 300 AED or more.
  • Order before 10 PM GST → processed within 24h, delivered by Aramex in up to 3 business days anywhere in the UAE.
  • Live tracking link by email/WhatsApp. Full Shipping Policy

↩️ 14-Day Returns

  • Our fault (defective / wrong / not as described / counterfeit): FREE return + 100% refund including shipping.
  • Change of mind: accepted within 14 days (unused, original packaging) — the customer bears the return shipping cost, and we deduct the original delivery cost (even if shipping was free) plus the payment-gateway fee for card, Tabby or Tamara payments (cash on delivery: delivery cost only) — this also applies to refused or unopened parcels.
  • Returns are inspected by our quality team; if a return is rejected (used / missing parts), the item is shipped back to you at your expense.
  • Damaged on arrival? Report within 48 hours with a photo. Full Return & Refund Policy

💸 Refund Timing

  • Cards: we process within 2 business days of approval; your bank posts it within 5–14 days.
  • COD: bank transfer (IBAN) within 3–5 business days after inspection.
  • Tabby / Tamara: per the provider’s refund policy (plan cancelled or adjusted).
  • All refunds include 5% UAE VAT.

🛡️ 1-Year Totot Warranty

Every product is covered for a full year against manufacturing defects — free Aramex collection and resolution within 7 business days of inspection. Deliberate damage is not covered (specialist inspection team). Full Warranty Policy

🇦🇪 Customs & Taxes

We ship within the UAE only — no customs duties apply. All prices already include 5% UAE VAT; the checkout total is exactly what you pay.

Updated: October 2026 • Questions? WhatsApp +971 50 242 8213 (9 AM–11 PM GST daily) • support@totot.ae

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