Description

Xiaomi Electric Scooter 5 Max — Product Description

The Xiaomi Electric Scooter 5 Max is a premium urban electric scooter engineered for riders who want longer range, enhanced comfort, and confident performance on city streets and light trails. Built with a robust frame and advanced suspension system, this model goes beyond basic commuting—offering smooth rides, reliable braking, and the power to tackle inclines with ease.

Equipped with a 400 W rear‑wheel brushless motor capable of up to 1000 W peak power, the 5 Max accelerates briskly and delivers a top speed of up to 25 km/h (depending on local regulations and riding mode). Its large 477 Wh battery provides an impressive travel range of up to 60 km on a single charge, reducing the frequency of recharges and making it ideal for daily commutes or weekend rides.

Ride comfort is greatly improved thanks to a dual suspension setup—hydraulic‑spring at the front and spring‑based at the rear—that absorbs shocks from uneven pavements and rough surfaces. Paired with 60 mm‑wide 10″ tubeless tires, the scooter offers stable traction and confident handling across different conditions.

Safety is a priority: a dual braking system combines a mechanical drum brake on the front wheel with an E‑ABS electronic brake on the rear, helping ensure responsive stopping power. An anti‑slip Traction Control System (TCS) boosts grip in wet or slippery conditions, while the splash‑resistant IPX5 rating adds protection against light rain and splashes.

The 5 Max also stands out for its rider‑friendly design features, including three selectable speed modes (Walking, Standard, Sport), ambient lighting and bright headlights for night visibility, and smart energy recovery that helps extend range by converting kinetic energy back to battery power. Bluetooth connectivity with the Xiaomi Home app lets you view ride statistics, update firmware, and customize settings directly from your phone.

 

Overall, the Xiaomi Electric Scooter 5 Max blends power, comfort, and smart features to deliver a smooth and reliable urban riding experience—perfect for commuters, city explorers, and anyone looking for a premium electric scooter with strong range and performance.

Additional Information
Weight 22.3 g
Dimensions 119.4 × 17.8 × 127.2 cm
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Shipping & Returns & Customs Details

1. Shipping Policy

(URL: https://totot.ae/shipping-policy)
Shipping Policy
(Updated: November 27, 2025 | UAE Orders Only)

At Totot, every order ships for one flat rate: 10 AED – no matter the size, weight, or quantity.

Key Details

  • Price: 10 AED for all orders (1 item or 50 items = same price).
  • Processing Time: Within 24 hours (orders before 10 PM GST ship next business day).
  • Delivery Time: Up to 3 business days across UAE (Saturday to Thursday).
  • Tracking: Live link via email when shipped.
  • Delay Guarantee: If we miss your delivery date due to our error, 10 AED refunded instantly.

⚠️ Critical Notes

  • UAE ONLY: No international shipping.
  • All prices include 5% UAE VAT.
  • No customs fees (domestic UAE orders only).

📱 Support

Google Merchant Center Compliance Note:
“Shipping cost: Fixed 10 AED for all UAE orders. Processing time: within 24 hours. Delivery time: up to 3 business days. All prices include 5% UAE VAT. Service area: United Arab Emirates only.”


2. Returns Policy

(URL: https://totot.ae/return-and-refund-policy)
Returns Policy
(Updated: November 27, 2025 | 14-Day Guarantee for UAE Orders)

Return within 14 days for defective, wrong, or counterfeit items – or change your mind with minimal fees.

Eligibility

  • Window: 14 days from delivery date.
  • Condition: Unused, in original packaging with tags/accessories.
  • Accepted Reasons: Defective, not as described, wrong item, counterfeit.

🚫 Non-Returnable Items

Hygiene products (earrings, masks, underwear), perishables, custom orders.

📦 Return Process

  1. Log in → My Orders → Select order.
  2. Click “Request Return” → Upload photo (if defective).
  3. Defective/wrong items: FREE pickup arranged.
    Change of mind: 10 AED return fee (deducted from refund).

💸 Refunds

  • Processing: Within 5 business days of receiving item.
  • Funds Received:
    • Cards: 3–5 days
    • COD: 7 days via bank transfer (provide IBAN)
  • Shipping Fee: Original 10 AED non-refundable for change-of-mind returns.

📱 Support

Google Merchant Center Compliance Note:
“14-day return window. Non-refundable shipping fee (10 AED) applies only to change-of-mind returns. Defective items qualify for free returns. Refunds processed within 5 business days of item receipt. All refunds include 5% UAE VAT. Service area: United Arab Emirates only.”


3. VAT & Tax Policy

VAT & Tax Policy
(Updated: November 27, 2025 | UAE Orders Only)

💰 Transparent Pricing

  • 5% UAE VAT is included in all product prices and shipping fees.
  • No hidden taxes – what you see at checkout is what you pay.

🚫 No International Fees

  • UAE ONLY service – no customs duties, import taxes, or international fees.
  • All orders are domestic UAE shipments (no customs clearance required).

📱 Support

Google Merchant Center Compliance Note:
“All prices include 5% UAE VAT. No additional taxes or customs fees apply. Service area: United Arab Emirates only.”

Q & A

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