At Totot, we strive to offer transparent and competitive shipping rates for our buyers. Below is an overview of our shipping options and associated costs:
1. Standard Shipping (Within UAE):
Shipping Cost Policy:
- Small Products: A flat delivery fee of 10 AED per package, regardless of the quantity of small products in the order.
- Large Products: A delivery fee of 10 AED per item for each large product in the order.
For example:
- If the order contains 5 small products, the delivery fee will be 10 AED only.
- If the order contains 3 large products, the delivery fee will be 30 AED (10 AED per item).
- Delivery Time: 1 to 5 business days.
- Availability: Applicable for all orders within the UAE.
2. International Shipping:
- Cost: Varies based on the weight, dimensions, and destination of your order.
- Delivery Time: 5 to 9 business days.
- Details: Exact shipping costs will be calculated and communicated after placing the order or during the checkout.
- Additional Information: For lightweight products, shipping costs typically range between 40 to 110 AED.
Shipping Policy Highlights:
- Orders are typically processed within 1 to 2 business days before being shipped.
- Delivery times may vary due to factors such as holidays, weather conditions, or customs clearance for international orders.
- Buyers will receive a tracking link via email to monitor the status of their shipment.
Need Assistance?
If you have questions about your shipping rates or need support:
- Email us: support@totot.ae
- Call us: +971 56 633 7279
We’re here to help ensure your order reaches you as smoothly as possible!