Legal

Security Overview

Last Revised: [2024/19/11]

At Totot, safeguarding your information is our top priority. We are committed to implementing robust security measures to protect your personal and transactional data. This Security Overview outlines our approach to ensuring a secure and trustworthy platform for all users.

Introduction

Totot operates with a strong commitment to the security and privacy of our users’ data. We adhere to globally recognized security standards and practices, ensuring compliance with laws and regulations applicable across Gulf Cooperation Council (GCC) countries.

Our security protocols aim to protect your data from unauthorized access, breaches, and misuse, fostering a safe online shopping experience.

Abstract

This document highlights the security practices we employ, the types of personal information we protect, and your role in maintaining security. It also outlines our liability and your indemnity obligations concerning data protection and security.

Key areas covered:

Protection of personal information.
Security features and technologies.
User responsibilities and liability.

Personal Information

We take the collection and handling of personal information seriously.

What We Protect:
- Personal details (e.g., name, email, phone number).
- Payment information (e.g., credit card details).
- Account credentials (e.g., usernames and passwords).
Security Measures:
- Encryption: All sensitive data is encrypted using SSL/TLS technology during transmission.
- Secure Storage: Data is stored in secure databases protected by firewalls and access controls.
- Access Control: Only authorized personnel have access to your information, and they are bound by strict confidentiality agreements.
User Responsibilities:
You play a vital role in protecting your data. Ensure the following:
- Use strong, unique passwords for your Totot account.
- Avoid sharing account credentials with anyone.
- Notify us immediately if you suspect unauthorized account activity.

Liability

While Totot implements stringent security measures, no system is entirely immune to risks.

Limits to Liability:
- We are not liable for damages resulting from unauthorized access caused by user negligence (e.g., weak passwords or sharing login details).
- Totot will not be held responsible for losses incurred due to external cyberattacks, provided we have taken all reasonable precautions.
Third-Party Services:
We may use third-party payment gateways and logistics providers. These parties have their security protocols, and we are not liable for their practices.

Indemnity

By using Totot, you agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from:

Your failure to secure your account and personal data.
Breaches caused by your negligence or violation of our security practices.
Misuse of the platform or services in violation of these terms.

For any questions or concerns about our security measures, please contact us at support@totot.ae. Your trust is important to us, and we are dedicated to continuously improving our security practices.