Legal

Terms of use

Last Revised: [2024/19/11]

Welcome to Totot. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully. These terms are designed to ensure compliance with the laws and regulations of the Gulf Cooperation Council (GCC) countries.

General

These Terms of Use govern your access to and use of the Totot website and its services. By visiting, browsing, or using our website, you agree to comply with these terms and all applicable laws. If you do not agree with these terms, please refrain from using our website.

Eligibility: You must be at least 18 years old to make a purchase or engage in any transactions on our platform.
Account Registration: By creating an account with Totot, you agree to provide accurate, up-to-date, and complete information.
Modifications: Totot reserves the right to change, modify, or update these terms without prior notice. It is your responsibility to review them periodically.
Reminders for Customer Reviews: Totot may send reminders encouraging customers to leave product reviews. By using our platform, you consent to receiving these communications.

Personal Information

Your privacy is important to us. At Totot, we are committed to protecting your personal information in accordance with the applicable privacy laws and regulations in the GCC countries.

Collection of Information: We may collect personal details such as name, email address, phone number, shipping address, and payment information to process orders and provide customer service.
Use of Information: Your personal information is used to fulfill orders, communicate with you regarding your purchases, improve our services, and for marketing purposes (if you opt-in).
Data Protection: We employ industry-standard security measures to protect your personal data. However, we cannot guarantee complete security, and you are responsible for maintaining the confidentiality of your account details.
Third-Party Sharing: We do not sell, rent, or share your personal information with third parties, except as necessary to process transactions or comply with legal obligations.

Liability

Totot takes all reasonable steps to ensure that the content on our website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of the information, products, or services available on our platform.

Use of Site: You are responsible for ensuring that your use of the website complies with the laws and regulations of the country in which you are located.
Product Availability: While we strive to ensure product availability, we are not liable for stockouts, delays in delivery, or product discrepancies.
Limitation of Liability: To the maximum extent permitted by law, Totot is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the site, products, or services, including loss of data, loss of profits, or any other financial or non-financial loss.
Force Majeure: Totot shall not be liable for any delays or failure to perform due to circumstances beyond our control, such as natural disasters, acts of government, or unforeseen events.

By using Totot, you acknowledge and accept these terms of use. If you have any questions, please contact our customer service team at support@totot.ae.