Managing your password is essential to keeping your Totot account secure. If you need help with your password, follow the steps below:
1. Forgot Your Password?
If you can’t remember your password:
- Visit the Login Page:
- Go to the My Account page.
- Click ‘Forgot Password?’
- Below the login form, you’ll find the option to reset your password.
- Enter Your Registered Email:
- Input the email address associated with your account and submit the request.
- Check Your Email:
- You’ll receive an email with a password reset link. Click the link and follow the instructions to set a new password.
2. Change Your Password
If you’re logged in and want to update your password for security reasons:
- Go to Account Settings:
- Log in to your account and navigate to the ‘Account Settings’ section.
- Select Password Management:
- Choose the option to change your password.
- Enter Your Current and New Password:
- Input your current password and create a new, strong password.
- Save Changes:
- Confirm your changes to update your password.
- Go to Account Settings:
3. Password Tips
For a strong and secure password:
- Use at least 8 characters, including uppercase and lowercase letters, numbers, and special symbols.
- Avoid using easily guessed words like your name, birthday, or “password.”
- Update your password regularly for added security.
4. Need Assistance?
If you’re unable to reset or change your password:
- Contact Support:
- Email: support@totot.ae
- Phone: +971 56 633 7279
Our team is available to help you regain access to your account securely.
Keep your password secure to enjoy a worry-free shopping experience on Totot!