Go to ‘My Orders’:
- Log in to your Totot account and navigate to the ‘My Orders’ section.
Locate the Cancel Request Button:
- Find the order you want to cancel. If the order status is ‘In Progress’, you will see the option to ‘Click Cancel Request’.
Submit Your Cancellation:
- Click ‘Cancel Request’ to submit your cancellation. You will receive a confirmation once your cancellation is processed.
Important Notes
- The cancellation option is only available for orders with the status ‘In Progress’.
- If the order status is ‘Shipped’ or ‘On Hold’, the cancellation option will not be accessible. For such cases, please contact our support team for assistance.
Need Help?
For further questions or issues:
- Email: support@totot.ae
- Phone: +971 56 633 7279
Thank you for choosing Totot! We’re committed to making your shopping experience seamless.
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