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At Totot, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the privacy laws and regulations applicable in the Gulf Cooperation Council (GCC) countries.
This Privacy Policy applies to all users of the Totot website and its services. By accessing or using our website, you consent to the collection and use of your personal information as described below.
Information Collection:
We collect personal data such as name, email address, phone number, billing and shipping addresses, and payment details. We gather this information when you register an account, place an order, or interact with our website.
Use of Information:
We use your information to process orders, provide customer service, personalize your experience, and send promotional offers or newsletters (if you opt-in). Additionally, your information may be used for internal purposes, such as improving our services and website functionality.
Security of Information:
We implement industry-standard security protocols to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to keep your information safe, no security system is entirely foolproof, and we cannot guarantee absolute security.
We value the trust of our customers and strive to create a safe and transparent environment for everyone. To help foster a positive and respectful community, we follow the following guidelines for the handling of personal information:
User Consent:
By using our platform, you consent to the collection and processing of your personal data in accordance with this policy. You also consent to receiving communications from us, such as order confirmations, promotional offers, and product updates.
Third-Party Sharing:
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted partners for payment processing, shipping, and customer support, to fulfill orders and improve our services. All third-party providers are required to safeguard your data and comply with applicable privacy laws.
Data Retention:
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or request that we stop processing your data, please contact our customer support team.
While we take all reasonable measures to protect your personal information, Totot cannot be held liable for any breaches of security that may occur due to factors beyond our control.
Accuracy of Information:
We strive to ensure that the information we collect is accurate and up to date. However, we are not responsible for errors or omissions in the information provided by our users. We encourage you to update your account information regularly.
Third-Party Websites:
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before submitting any personal information.
Limitation of Liability:
Totot shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the collection, use, or processing of personal data, including any loss, alteration, or misuse of information.
By using Totot, you acknowledge that you have read and understood our Privacy Policy. For any questions or concerns, please contact us at support@totot.ae .
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